Terms and conditions

The following terminology appertains to these Terms and Conditions, Disclaimer Notice, Privacy Policy and all or any contractual obligations: “you”, “your” and “customer” refers to the person accessing this website. “We”, “us” or “the Company” or “our company” refers to our company, “party” and “parties” refers to both the customer and our company. “Agreement” and “service agreement” is the agreement between our company and the customer, which is a subject to these terms and conditions. “Website” refers to the Bed Bug Hunters website, “service” and “services” refers to the services that are featured on this website.

These terms and conditions and any contractual or non-contractual agreement between the parties shall be governed by the laws of England. The access and use of this website, as well as the services featured on it, are all subject to these terms and conditions and it is your responsibility to read these terms. By using the Bed Bug Hunters website you agree to be liable to the following terms and conditions.

Website terms and conditions
  • - About us

    We are a member of the British Pest Control Association. If you wish to review their membership requirements, please contact them directly or go to www.bpca.org.uk

  • - Privacy and Cookies Policy

    This website does not use cookies! We collect information only through our ”Request a call back” form, just to be able to reply to our customers’ queries or provide the service request. We respect your privacy and we can assure you that your details will be strictly stored and protected in accordance with this policy. We reserve our right to erase your data and the information that we hold about you at any time without a prior notice. You may also request us to remove your details from our database or request copies of your information at any time.

  • - Disclaimer

    The information provided on this website is not comprehensive and there may be inaccuracies and omissions. We do not guarantee that the information contained on the Bed Bug Hunters website is precise and applicable to the conditions associated with any individual cases. Our company is not responsible for any kind of direct or indirect losses or damages as a result of decisions that you make, based on the content of this website.

  • - Links to This Website

    You may not create a link to any page of the Bed Bug Hunters website, unless we have agreed by a written consent. If you do create a link to any page of our website without our prior written agreement, you bare your own risk and all limitations stated by these terms and conditions will apply to your use of linking to our website.

  • - Copyright Notice

    Copyright and other intellectual rights apply on all content, associated with this website and our company’s services. Re-publications of any content of the Bed Bug Hunters website is not allowed without our prior written consent.

  • - General Data Protection Regulation 2018

    Profilink Ltd T/A Bed Bug Hunters is the data controller for the purpose of our service only under the Data Protection Act 1998. By proceeding to purchase our service you consent that we may require some of your personal data, in order to complete a booking for you or for billing purposes. In 2018 the European Parliament and Council implemented the most significant change in data privacy regulations in 20 years, which is the General Data Protection Regulation 2018 (GDPR). According to the new GDPR, you have the right to require from us to erase your data, the so called ``right to be forgotten``. Please address such enquiries to admin@bedbughunters.co.uk.

  • - Steam and Spray Treatments Guarantee Terms

    Our company provides a guarantee of two free spray treatments, in case that we do not manage to completely exterminate the bed bugs with three steam and spray treatments beforehand, with a waiting period of 2-3 weeks in-between the treatments. For the first three steam and spray treatments, every next treatment is 40% off the previous one. Two free treatments are guaranteed as a fourth and fifth treatment. In case that we have already carried out 5 treatments, every next treatment after the 5th one is £100 pounds minimum charge. Please note that this guarantee is valid only for a period of 3 months after the last treatment. In case that you have a re-introduction of bed bugs in not less than 3 months from the last treatment, we charge full price for the service. Having no bed bugs for 3 months or more is a clear indication of complete extermination.